昆明優(yōu)秀的橋架廠是怎么挽留客戶(hù)的

昆明優(yōu)秀的橋架廠是怎么挽留客戶(hù)的

昆明橋架廠家眾多，優(yōu)秀的廠家是怎樣把客戶(hù)挽留的呢？通過(guò)觀察分析不同廠家的銷(xiāo)售習(xí)慣以及處事風(fēng)格等等，得出以下結(jié)論：

一是良好的信譽(yù)是昆明橋架廠建立客戶(hù)資源的基礎(chǔ)

云南客戶(hù)都知道把質(zhì)量和價(jià)格放在第一位的重要性，對(duì)于昆明橋架廠來(lái)說(shuō)， 很少見(jiàn)到生產(chǎn)成本出現(xiàn)質(zhì)量問(wèn)題的，但是因?yàn)闃蚣艿钠奉?lèi)繁多，有些地方甚至打孔都要有嚴(yán)格的區(qū)分，所以，也排除在和甲方溝通的時(shí)候，導(dǎo)致有什么地方?jīng)]有溝通到位，生產(chǎn)的成品與實(shí)際需求有所出入，這個(gè)時(shí)候就是考驗(yàn)一個(gè)廠家誠(chéng)信的時(shí)候了，大多客戶(hù)都知道，這種小問(wèn)題，第一時(shí)間把產(chǎn)品退回，并及時(shí)補(bǔ)發(fā)產(chǎn)品，讓客戶(hù)滿(mǎn)意是首要的，產(chǎn)品做錯(cuò)我們可以拿回來(lái)從新調(diào)整或者出售給其他正好需要這個(gè)產(chǎn)品的客戶(hù)，但是絕不能影響客戶(hù)的使用和交貨體驗(yàn)。

二是價(jià)格和質(zhì)量決定首次能否合作成功。

大型電纜橋架采購(gòu)都會(huì)貨比三到五家，會(huì)選擇多個(gè)橋架供應(yīng)廠家，而昆明惠博是具有超過(guò)5年經(jīng)驗(yàn)的生產(chǎn)廠家；從生產(chǎn)到銷(xiāo)售，中間不摻雜任何環(huán)節(jié)，讓客戶(hù)拿到的產(chǎn)品價(jià)格都是真真實(shí)實(shí)的出廠價(jià)格。

三是良好的售后態(tài)度是決定繼續(xù)合作的情感基礎(chǔ)。

一個(gè)良好的售后服務(wù)可以幫助客戶(hù)解決一些橋架使用和安裝過(guò)程中的小問(wèn)題，也包括發(fā)貨后的接貨等溝通問(wèn)題；小編曾見(jiàn)過(guò)一個(gè)廠家，在發(fā)貨前都很客氣，發(fā)貨后因?yàn)榧追街本投鄦?wèn)了2次貨物進(jìn)度，就導(dǎo)致供方客服嚴(yán)重不耐煩并拒接電話，這簡(jiǎn)直太可怕了。。。從知道這些事情以后，我們也更加注意到我們自己的服務(wù)是多么的到位，并在今后的生產(chǎn)生活中繼續(xù)保持！

How does Kunming's excellent bridge factory retain customers?

Kunming bridge manufacturers are numerous, how do excellent manufacturers retain customers? By observing and analyzing the sales habits and styles of different manufacturers, the following conclusions can be drawn:

First, good reputation is the foundation for establishing the customer resources in Kunming bridge factory.

Yunnan customers all know the importance of putting quality and price first. For Kunming Bridge Frame Factory, there are few quality problems in production cost. But because there are many kinds of bridges, there is a strict distinction between some places and even perforation. Therefore, it also excludes what happens when communicating with Party A. Local communication is not in place, the finished products produced are different from the actual demand. This is the time to test the integrity of a manufacturer. Most customers know that this small problem, the first time to return the product, and timely replenishment of products, so that customer satisfaction is the first thing. If the product is wrong, we can take it back from the new tune. Whole or sold to other customers who just need this product, but it must not affect the customer's use and delivery experience.

Two, price and quality decide whether to cooperate successfully for the first time.

Large-scale cable bridge procurement will be three to five, will choose a number of bridge suppliers, and Kunming Huibo is a manufacturer with more than five years of experience; from production to sales, there is no mix in any link, so that customers get the product price is the true factory price.

Three, good after-sales attitude is the emotional foundation for deciding to continue cooperation.

A good after-sales service can help customers solve some minor problems in the process of bridge use and installation, including communication problems such as receiving goods after shipment; Xiaobian once saw a bridge manufacturer, who was very polite before shipment. After shipment, because Party A was in a hurry, he asked twice more about the progress of the goods, which led to serious customer service of the supplier. It's terrible to be patient and refuse to answer the phone. After knowing these things, we also pay more attention to how our own services are in place, and continue to maintain in the future production and life!